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High Risk Account Manager - Credit Risk Mgmt

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Job Details
Job Order Number
Company Name
TD Bank
Physical Address

Wilmington, DE 19806
Job Description


Job Title:

High Risk Account Manager – Credit Risk Mgmt

TD Description:

About TD Bank, America’s Most Convenient Bank®

TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit at Find TD Bank on Facebook at and on Twitter at .

TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit at .

Auto req ID:


Department Overview:

The Credit Risk team is primarily focused on making recommendations to the business and managing risk strategy through a balanced risk/reward approach and managing our customer experience while building strong partnerships across the organizations with our control partners. Responsible for, but not limited to, development, monitoring, and management of acquisition and account underwriting criteria and exposure management; adherence to enterprise policies, procedures and processes; oversight of fraud and collections strategy and operations; cards loss forecasting and portfolio monitoring; and merchant solutions underwriting and monitoring.


United States

Job Requirements:

+ Must be eligible for employment under regulatory standards applicable to the position.



Job Description:

The High Risk Account Manager – Credit Risk Management, is responsible for managing the creation, implementation and validation of various risk segmentation strategies including, but not limited to: adjudication, account management, exposure management, risk segmentation, and financial return optimization. This job provides critical information, interpretative, and detailed analysis, and deploys critical credit risk rational strategies that ensure the decisions are made within the TD risk appetite and adhere to all governmental requirements and guidelines. The Risk Manager’s primary accountability is providing a comprehensive and diverse range of risk management expertise. The Risk Manager investigates, creates, implements and validates various risk segmentation strategies and policies using complex data, advanced analytical approach, and business intelligence tools.

Primary Responsibilities:

•\tAbility to independently use SAS/SQL in order to analyze credit card application and/or account management performance

•\tAbility to perform logistic regression, CHAID, and/or design decision trees in order to develop credit risk strategies

•\tKnowledge of credit card regulations and banking compliance related to strategy development

•\tKnowledge of high risk account management strategies; e.g., Credit Line Decrease, Account Closure, Payment Hold, Authorization Review

•\tAbility to communicate strategies to management and other stakeholders


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.






•\tBachelor’s degree required; Graduate degree preferred

•\t5+ years’ experience required

•\tProficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of PC-based analytical and reporting software packages

•\tExperience with the use of Relational Databases and the process of Extract Transform Load (ETL) using common languages such as SQL or SAS

•\tFamiliar with various analytical or reporting tools, such as SAS, R, Matlab Tableau, etc.

•\tStrong analytical and problem solving skills are required to interpret data and draw conclusions

•\tExperience in data modeling and risk management either from a business administration, statistical, mathematical, scientific or financial background

•\tExcellent written and verbal communication skills

•\tExperienced in developing and presenting recommendations to Senior Management.

Preferred Qualifications:

•\tHigh Risk Account Management experience

•\tKnowledge of Credit Card Risk Strategy Design

•\tAcquisition Strategy experience

•\tExperience with Decision Tree Software

Work Location:

1313 Market Street

Business Line:

Cards and Merchant Solutions

Job Category – Primary:

Risk Management

Job Category(s):

Risk Management

Province/State (Primary):**


City (Primary):


Job Family:

Group Risk Management

Time Type:

Full Time

Employment Type:


Hours/Availability Detail:

Mon – Fri

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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