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Senior Risk Manager, Retail Bank

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Job Details
Job Order Number
Company Name
Capital One
Physical Address

Wilmington, DE 19806
Job Description

802 Delaware Avenue (18052), United States of America, Wilmington, Delaware

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Risk Manager, Retail Bank


Capital One’s Retail Bank Risk Office is seeking a qualified individual to lead a team of associates responsible for monitoring controls and processes to ensure sustainability of the retail banking enterprise. This team’s primary focus would be on the testing of compliance and operational controls within Retail Operations, reporting these results to senior leadership, and identifying any additional areas of needed testing coverage. This individual would also be responsible for identification of current testing that could be automated in order to test the full population of transactions.


+ Creating a schedule for testing across the Retail Bank to assess the strength of internal controls and proactively identify issues that the business may need to address

+ Create reporting for executives that helps them understand where control opportunities exist

+ Facilitate remediation activities as needed

+ Deliver effective reporting to Bank leadership

+ Management and develop associates in support of their controls and testing work and professional career

+ Support the automation of controls with the end goal of implementing full exception/population testing across the control environment.

+ Consult with the business operational teams and counterparts in the business risk office (BRO) to ensure timely identification and remediation of risks based on the execution and subsequent results of our control portfolio.

+ Identify and remediate coverage gaps in our control environment by reviewing regulatory and policy updates to determine applicability and prioritization.

+ Partner and interface with the business, Business Risk Office, and 2nd line of defense Risk Management teams to ensure awareness of trends across the control environment

+ Complete the monthly reporting necessary to inform the Accountable Executives on control monitoring and issue remediation status.

+ Where needed, develop new metrics and reporting to enhance our interactions with our partners in 1st and 2nd lines of defense.

Basi c Qualifications:

+ Bachelor’s Degree or Military Experience

+ At least 3 years of experience in Risk Management

+ At least 3 years of experience in Regulatory Compliance, Legal or Auditing

+ At least 3 years of experience in financial services

Preferred Qualifications:

+ Strong understanding of internal control and risk management

+ Internal or external audit experience

+ Compliance related industry certifications (CRCM, CIPP, CAMS)

+ Ability to work directly with all levels of Management

+ Excellent communication skills and ability to influence and guide others

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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