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ComCenter Operator

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Job Details
Job Order Number
JC138568987
Company Name
Kent General Hospital
Physical Address

Dover, DE 19904
Job Description

ComCenter Operator

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Department

Telecommunication

Schedule

Full time 72 (Two week Payperiod)

Shift

Evenings

Salary

Pay Grade 30 (Minimum hourly rate $10.99/hr)

Hours

Mon 2:30p-11p, Thurs-Sun 3:30p-11:00p

Job Details

The ComCenter Operator provides professional handling of all incoming calls for Bayhealth hospitals and the Bayhealth Physician Answering Service. Requires excellent customer service skills in a fast-paced environment with the ability to utilize computer automation to provide service.

Minimum/Preferred Qualifications:

Education: High School Diploma or GED with general educational knowledge of basic grammar, comprehension and communication principles required. Degree or certificate in office automation preferred.

Experience: Minimum of 6 months Prior Call center, Communication center or Switchboard experience required. Prior relevant work experience in a hospital environment and/or experience in a customer service related field preferred.

Computer/Software Knowledge: Minimum of basic keyboarding skills and knowledge of Microsoft Windows, must be familiar with computers and commonly used software programs and familiar with office equipment, examples include fax machines, pagers, etc. Advanced expertise in the use of personal computers and Microsoft Windows/Office preferred.


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