Merchant Services Infrastructure Data Analyst
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Newark, DE 19713
Our Global Technology Infrastructure group is a team rewarded with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
As a Data Analyst in the team, you will be aggregating and performing statistical analysis on IT data based on requests from infrastructure teams, project teams, or senior leadership driving organizational efficiency improvements. Integrating data from multiple IT Data systems sources to support reporting and analysis requirements to help drive business decisions and achieve desired results.
This role requires a wide variety of strengths and capabilities, including:
+ BS/BA degree or equivalent experience
+ Excellent analytical and problem solving skills
+ 7+ years of experience in gathering, auditing, analyzing and drawing conclusions from IT data for use in making business decisions and driving organizational efficiency improvements
+ Strong proficiency with Microsoft Excel, Access, PowerPoint
+ Good to have experience scripting in Python or Perl
+ Experience in knowledge of data analysis principles and best practices
+ Understanding and interpreting data to identify trends and conduct root cause analysis of business problems then suggest areas for process improvement
+ Experience multitasking in a demanding environment
+ Excellent verbal and written communication skills
+ Practical working knowledge in managing complex multidisciplinary initiatives to improve processes
+ Experience in communicating with technical and non-technical users, as well as management and non-management customers
+ Ability to work under pressure whilst delivering results quickly and efficiently
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. If you’re interested in work that makes a difference, then apply today.
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.