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SERVICE SUPERVISOR

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Job Details
Job Order Number
JC102834872
Company Name
Thompson Pump and Manufacturing Co., Inc.
Physical Address

Delmar, DE 19940
Job Description

POSITION OBJECTIVES: Supervises, coordinates and participates in all branch shop
activities, including but not limited to shop service of customer units and
rental fleet units. Assures that all equipment is maintained, serviced and
repaired according to TPM standards by performing the following duties

+ Directs
and assists workers engaged in dismantling, assembling, and repairing diesel
engines, pumps and related equipment in the shop.

+ Supervises
shop mechanics in the Branch Service Department.

+ Carry
out supervisory responsibilities in accordance with the organization’s policies
and applicable laws. Supervisor responsibilities include; interviewing, hiring,
and training employees; planning, assigning, and directing work, appraising
performance, rewarding and disciplining employees.

+ Addresses
complaints and resolves problems.

+ Completes
work orders (MWO) to assure necessary parts are received accurately, timely and
in accordance with inventory controls.

+ Interprets
job orders and estimates worker hour requirements for completion of job
assignments.

+ Enforces
safety and security regulations and procedures, including assisting with and
conducting safety training.

+ Recommends
measures to improve production methods, equipment performance, and quality of
product.

+ Analyzes
and resolves work problems, or assists workers in solving work problems.

+ Operates
Powered Industrial Trucks (Forklifts) in accordance with OSHA regulations.

+ Install/setup
pumps and related pumping equipment and pumping systems.

+ Required
to do Field Service as needed, including the training of customers on pump operation
and service requirements.

+ Required
to work after-hours and weekends on a rotating on-call basis as needed.

+ Assist
with deliveries, including loading of heavy equipment onto transport vehicles.

+ Drive
trucks with trailers and deliver and pick-up pumps and equipment.

+ Assist
other departments as necessary

QUALIFICATIONS:

+ High
School diploma or GED required; Trade school graduate or comparable
experience

+ 7+
years of diesel engine, construction equipment and/or portable pump
equipment repair experience.

+ 5+ years of diesel and/or portable pump
equipment repair experience.

+ Proficient in all duties and meet all requirements
of a Branch Service Mechanic I and II

+ Proficient in the use of precision measuring
devices.

+ Must have a working knowledge of D.C. electrical
systems and the ability to troubleshoot these systems.

+ Pump end and engine complete teardown, rebuild,
test, and operating principles.

+ Unsupervised field and shop work.

EOE Minorities / Females / Protected Veterans / Disabled


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