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Managing Consultant - Clinical Documentation Improvement Spe

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Job Details
Job Order Number
Company Name
Physical Address

DOVER, DE 19904
Job Description

Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the Firm primarily serves clients in the healthcare, energy and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at

The Healthcare Revenue Management Sub-Practice focuses on assisting their clients achieve the highest levels of efficiency, adapt core strategies to deal with dynamic market forces, optimize the deployment of financial resources and manage the risks of ever present ‘unknowns’. The Revenue Management encompasses all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue. It involves core business processes that cross administrative, financial and clinical department boundaries. The Revenue Management begins and ends with the patient. It is optimized and improved through strategic initiatives that are embraced by leadership and consider organizational strategy, people, process and enabling technologies.


NCI is seeking team members with recent experience in the role of a Clinical Documentation Specialist, or with Case Management experience and knowledge of coding requirements to function in the role of a CDI educator/consultant. The individual must have hands-on prior clinical and operations experience in the inpatient setting. The Clinical Documentation Consultant will be performing CDI program reviews, inpatient documentation review, training, and shadowing client counterparts. Individual must have the ability to teach Clinical Documentation Improvement (CDI) concepts to hospital designated staff on the requirements for ICD-10 reimbursement implications. The candidate should have the skills to audit inpatient records, and conduct nursing and ancillary staff training.

Our Consultants have the overall responsibility for project management, client management, solution design and implementation and generation of engagement results. Working with client project leaders and effectively using change management strategies, they guide the client through these transformation efforts.

Key Responsibilities include:

+ Building relationships and managing client relationships while growing the NCI portfolio

+ Demonstrating strong communication skills both written and oral

+ Facilitating business negotiations and exhibiting leadership skills

+ Producing quality of methodology and engagement deliverables

+ Managing risk

+ Utilizing creative problem solving techniques

+ Providing strategic analysis

+ Demonstrating strong facilitation skills

+ Leading client and internal teams

+ Working collaboratively within a team setting

+ Influencing a team direction

+ Understanding revenue cycle technologies and associated vendors

+ Contributing to strong data analysis focused projects

Qualifications – Required:

+ Ability and willingness to travel up to 100%

+ Must have CDIP or CCDS certification

+ Minimum of 5 years’ experience in adult inpatient medical/surgical or critical care areas

+ B.S. degree in a clinical discipline (nursing, respiratory therapy, etc.) or equivalent experience is required

+ Proficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period of time

+ Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within all levels of NCI as well as a provider based, client organization, including, but not limited to, surgeons, anesthesiologists, hospital executives, and other professional and ancillary staff

+ Analytical skills related to independently interpreting, preparing and analyzing budget and workload data

+ Knowledge of ICD-9 and ICD-10-CM/PCS coding and specificity of documentation changes

+ Knowledge of and ability to ensure and promote, consistent, quality oriented, national leading practices, in all Clinical Documentation Improvement Projects

+ Management experience including facilitation and supervision preferred

+ Capacity to adapt and lead others to understand and accept values, strategies, goals and plans in response to changing business conditions

+ Engaging presentation skills

+ Candidates must be able to work independently, and within team structures.

+ Work under pressure

Qualifications – Preferred:

+ Consulting experience

+ U.S. Registered Nurse (RN) or Bachelor of Science in Nursing (BSN)

+ Certified ICD-10-CM/PCS AHIMA Approved Trainer

+ Certified Coding Specialist (CCS)

+ Registered Health Information Administrator (RHIA) or Technician (RHIT)

+ Working knowledge of the reimbursement cycle and DRGs

+ Ability to educate and present to clinicians and physicians

+ Graduate degree from accredited college or university

+ Project management experience

+ Frequently communicates with clients and coworkers and must be able to share information effectively

+ Strong conceptual, as well as quantitative and qualitative analytical skills

+ Work as a member of a team as well as be a self-motivator with ability to work independently

+ Flexibility and responsiveness in managing multiple projects in sometimes high-pressure situations simultaneously

+ Able to travel via airplane with minimal assistance to client sites across the US and potentially internationally

+ Usually remains stationary for the majority of the day

+ Regularly uses close visual acuity and operates computer equipment to prepare and analyze and transmit data

The company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans.

Navigant does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Navigant and Navigant will not be obligated to pay a placement fee.

Navigant is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

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