Quality Assurance Specialist
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Quality Assurance Specialist
This Job was posted over 30 Days Ago on 08-03-2012Find latest similar jobs Sign up for similar job alert!
Job ID :
State of Delaware
new castle, DE
5 years ago
Job Seekers, Please send resumes to email@example.com or Call: (202) 719-0200 Ext: 127
The Quality Assurance Specialist (QAS) is responsible to
coordinate the tasks involved in reviewing and testing immunizations HL7
messages sent between immunizations providers and several DHSS Systems
The Delaware Department of Health and Social Services is seeking
to procure the services of a Quality Assurance Specialist (QAS). This position will coordinate the tasks
involved in testing immunizations HL7 messages sent between immunizations
providers, the Delaware Health Information Network, the Rhapsody engine and the
immunizations registry DelVAX.
The Quality Assurance Specialist (QAS) is responsible for the
design, pilot, and implementation of the software quality assurance review
processes. The QAS Specialist will work with Application Teams during pre and
post assessment periods. The QAS Specialist reports to the Project Manager. For
each phase end review the Quality Assurance Specialist is responsible to plan,
schedule, execute, and document findings of the review. Quality Assurance Specialists must have a
detailed understanding of processes which support the software development
lifecycle. The Quality Assurance Specialist is responsible for communicating with
the Project Manager regarding the progress of the quality approach and a
summary of the metrics.
Years of Relevant Experience: 7 plus years software development,
testing and project management
Preferred Education: 4 year college degree or equivalent technical
All roles specified plus the following:
•Review project’s required work products to ensure compliance with
approved tailored procedures and standards.
•Review and check project’s software development activities and
the associated internal tasks required as employed by the project and specified
in the project plan.
•Compare actual project procedures to the specified standards,
procedures, and, if required, specific 3rd party contractual requirements.
•Perform detailed reviews of interim and final tasks as
•Ensure process improvement opportunities are reviewed by
appropriate contact to identify training needs of the organization.
•Perform or manage the required software quality phase end reviews
of work product and process for each software project and produce the required
software quality reports, as specified in the project’s software quality plan.
•Develop, and manage short and long-term plans and schedules for
organization wide software quality needs.
•Balance workload with team’s capacity by managing the team’s
activities according to schedule and budgets.
•Coordinate and procure the required skills and techniques
•Obtain feedback from project teams regarding the overall effectiveness
of processes and procedures – Forward to appropriate stakeholders and process
•Provide feedback to project teams regarding process/procedure
improvement opportunities and other potential areas for improvement discovered
during software quality activities.
•Report all software quality-revealed non-compliance.
•Provide regular reports on the results of compliance reviews to
the project team, project team leaders and management. Report on progress on action item resolution
and possible risk areas.
•Anticipate and resolve issues dealing with software quality.
•Develop options and recommendations to assist teams in resolving
•Ensure action items are addressed and closed based on agreed
dates and activities.
•Ensure that defined processes are followed.
•Communicate related improvement measures to the project team.
•Obtain feedback from project teams regarding the overall
effectiveness of software quality processes followed. Review with team and develop continuous
improvement action plans. Report status
to executive team.
•Communicate and work with customers and other personnel as
•Communicate clearly the team goals, organizational philosophies,
and policies and procedures to the team.
•Communicate to team members the relationship between their work
assignments and the team and project objectives.
•Lead efforts in developing and facilitating implementation of
team goals and metrics.
Tracking and prioritizing issues from discovery through resolution
Assignment and tracking of action items, issues, and risks
Status reporting to stakeholders
Conduct stakeholder meetings, including meeting agenda, minutes,
and action items
Meeting facilitation and proactive follow up with individual
Excellent organization and communication skills
Direct provider outreach
Newsletter/website communication with provider community
Creating, updating, and coordinating communication plans; all
aspects of testing, such as test plans, scripts, schedules, and success
Creating, updating and coordinating communication plans; including
acceptance procedures, validation trend analysis, error resolution, etc
Creating RACI charts, process flow charts, swim lane diagrams,
Knowledge and experience with HL7 messaging
Government experience in the healthcare arena
Statistical analysis of issues to identify hotspots, weaknesses,
issues, and risks