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Quality Assurance Specialist

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Job Details
Job Order Number
Company Name
Hire IT People, LLC
Physical Address
Job Description

Quality Assurance Specialist

This Job was posted over 30 Days Ago on 08-03-2012

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Job ID :


Company :

State of Delaware

Location :

new castle, DE

Type :


Duration :

6 Months

Rate :


Status :


Openings :


Posted :

5 years ago

Job Seekers, Please send resumes to or Call: (202) 719-0200 Ext: 127

Short Description:

The Quality Assurance Specialist (QAS) is responsible to

coordinate the tasks involved in reviewing and testing immunizations HL7

messages sent between immunizations providers and several DHSS Systems

including DHIN.

Complete Description:

The Delaware Department of Health and Social Services is seeking

to procure the services of a Quality Assurance Specialist (QAS). This position will coordinate the tasks

involved in testing immunizations HL7 messages sent between immunizations

providers, the Delaware Health Information Network, the Rhapsody engine and the

immunizations registry DelVAX.

The Quality Assurance Specialist (QAS) is responsible for the

design, pilot, and implementation of the software quality assurance review

processes. The QAS Specialist will work with Application Teams during pre and

post assessment periods. The QAS Specialist reports to the Project Manager. For

each phase end review the Quality Assurance Specialist is responsible to plan,

schedule, execute, and document findings of the review. Quality Assurance Specialists must have a

detailed understanding of processes which support the software development

lifecycle. The Quality Assurance Specialist is responsible for communicating with

the Project Manager regarding the progress of the quality approach and a

summary of the metrics.


Years of Relevant Experience: 7 plus years software development,

testing and project management

Preferred Education: 4 year college degree or equivalent technical


Role Description:

All roles specified plus the following:

•Review project’s required work products to ensure compliance with

approved tailored procedures and standards.

•Review and check project’s software development activities and

the associated internal tasks required as employed by the project and specified

in the project plan.

•Compare actual project procedures to the specified standards,

procedures, and, if required, specific 3rd party contractual requirements.

•Perform detailed reviews of interim and final tasks as


•Ensure process improvement opportunities are reviewed by

appropriate contact to identify training needs of the organization.

•Perform or manage the required software quality phase end reviews

of work product and process for each software project and produce the required

software quality reports, as specified in the project’s software quality plan.

•Develop, and manage short and long-term plans and schedules for

organization wide software quality needs.

•Balance workload with team’s capacity by managing the team’s

activities according to schedule and budgets.

•Coordinate and procure the required skills and techniques


•Obtain feedback from project teams regarding the overall effectiveness

of processes and procedures – Forward to appropriate stakeholders and process


•Provide feedback to project teams regarding process/procedure

improvement opportunities and other potential areas for improvement discovered

during software quality activities.

•Report all software quality-revealed non-compliance.

•Provide regular reports on the results of compliance reviews to

the project team, project team leaders and management. Report on progress on action item resolution

and possible risk areas.

•Anticipate and resolve issues dealing with software quality.

•Develop options and recommendations to assist teams in resolving


•Ensure action items are addressed and closed based on agreed

dates and activities.

•Ensure that defined processes are followed.

•Communicate related improvement measures to the project team.

•Obtain feedback from project teams regarding the overall

effectiveness of software quality processes followed. Review with team and develop continuous

improvement action plans. Report status

to executive team.

•Communicate and work with customers and other personnel as


•Communicate clearly the team goals, organizational philosophies,

and policies and procedures to the team.

•Communicate to team members the relationship between their work

assignments and the team and project objectives.

•Lead efforts in developing and facilitating implementation of

team goals and metrics.


Tracking and prioritizing issues from discovery through resolution


Assignment and tracking of action items, issues, and risks


Status reporting to stakeholders


Conduct stakeholder meetings, including meeting agenda, minutes,

and action items


Meeting facilitation and proactive follow up with individual



Excellent organization and communication skills


Direct provider outreach


Newsletter/website communication with provider community


Creating, updating, and coordinating communication plans; all

aspects of testing, such as test plans, scripts, schedules, and success



Creating, updating and coordinating communication plans; including

acceptance procedures, validation trend analysis, error resolution, etc


Creating RACI charts, process flow charts, swim lane diagrams,

memorandums, etc.

Highly desired

Knowledge and experience with HL7 messaging

Highly desired

Government experience in the healthcare arena


Statistical analysis of issues to identify hotspots, weaknesses,

issues, and risks


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