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Product Specialist

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Job Details
Job Order Number
Company Name
Hire IT People, LLC
Physical Address
Job Description

Product Specialist

This Job was posted over 30 Days Ago on 07-13-2012

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Job ID :


Company :

State of Delaware

Location :

new castle, DE

Type :


Duration :

6 Months

Rate :


Status :


Openings :


Posted :

5 years ago

Job Seekers, Please send resumes to or Call: (202) 719-0200 Ext: 127



The Product Specialist is the expert for a technical

development or execution environment product or set of products.



Delaware’s Department of Health and Social Services

(DHSS) provides services to eligible clients with the help of an integrated

eligibility system that serves core public assistance programs, including

Medical Assistance, Cash Assistance, Food Benefits and Child Care.

The system includes a Service Oriented Architecture,

web-based .NET Application for Social Services and Internet Screening Tool

(ASSIST) Solution that allows citizens and community partners to screen for

eligibility and apply for benefits online.

This system will be enhanced to meet the requirements of

the Patient Protection and Affordable Care Act (“ACA”), including the

requirement to integrate with the Federal Health Benefits Exchange (“HBE”).

The Product Specialist will provide support and

maintenance to ASSIST. The Product Specialist is the expert for technical

development. The primary responsibility of a Product Specialist is to ensure

the availability and facilitate the productive use of ASSIST for Application

Teams or end users. The Product Specialist requires significant to expert

experience and skills in application support.

The Product Specialist should also have significant experience in the

operating environment Microsoft Windows, SQL Server, .NET etc. on which ASSIST

is implemented. The Product Specialist

should also have most of the skills of a Programmer. The Product Specialist is

responsible for collaborating with Technical Architecture Specialist, System

Specialists, Programmers and vendors to ensure and enhance the use of ASSIST

and effect migration to new versions of the product. The Product Specialist may

support products in addition to ASSIST.


Years of Relevant Experience: 2 to 5 years

Preferred Education: 4 year college degree or equivalent

technical study.

Role Description:

All roles specified in PS1 plus the following:

•Actively contribute as an expert or actual designer.

•Coordinate product design reviews to verify that design

meets quality standards and functional/technical requirements.

•Provide accurate estimates for design and programming

efforts for system changes and enhancements.

•Coordinate enhancements to business and logical data

models with data base administration to make the appropriate changes to the

physical data model.

•Confirm that technical architecture will support all

changes required by product enhancements.

•Effectively lead product tests and trials.

•Identify appropriate business examples to illustrate key

concepts / features.

•Anticipate, identify, track and resolve issues and risks

affecting own work and work of the Application Team. Develop contingency plans as necessary.

•Apply specific expertise to ensure that products meet

defined customer objectives.

•Anticipate and resolve issues specific to the team.

•Determine time estimates and schedule for own work and

resolve issues in a timely manner.

•Identify and track issues, risks and action items.

•Provide maintenance and enhancement programming.




3 Years

SQL Programming

Required 3 Years


Required 2 Years


Desired 3 Years

Prior work with formal development methodology

Highly desired 3 Years

Ability to work independantly or with minimal direction

Highly desired 3 Years

Strong verbal and written communication skills


MS Visual Studio 2010

Highly desired 2 Years

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